PLEASE CALL US ON (02) 4256 6566 FOR OTHER BOOKING OPTIONS. PAYMENT IS REQUIRED TO SECURE ANY BOOKING.
All bookings are strictly non-refundable and cannot be rescheduled or credited regardless of the reason for non-attendance unless Refund Protection is purchased at the checkout. Any booking made by you or your group may prevent someone else from doing so, and as such we are not able to recoup the funds for that particular race. If sufficient cancellation notice as stipulated by C1 Speed is provided, we may be able to resell your races to another group, in which case a gift card will be issued to the total amount of seats sold (e.g. If 4 of 5 seats returned are sold, you will receive a gift card to the value of 4 seats).
If you attend your booking short on number(s) you do not receive a refund or credit, this amount is forfeited. E.g.: You cannot use the value for the participants that did not attend to cover your C1 Speed Membership costs or any other activity or service.
Even if you purchase only 1 seat in a race and there are 8 spare seats, you have prevented a group that wanted a 9-seat race from booking that time.
This refund policy also applies to but not limited to:
Please note that ‘special circumstances’ will not be sufficient for us to vary from our refunds policy because, by booking a given timeslot you are preventing someone else from doing so. Note that this is true even where there are spaces remaining in the race because booking any number of spots prevents a larger group from booking into the race. As such, purchasers should consider the risk that arising ‘special circumstances’ may prevent them from attending their booking or using a gift card in the case of a cancellation. ‘Special circumstances’ include but are not limited to:
Although we endeavour to ensure your time is as enjoyable as possible, there may be periods where the technology system used is malfunctioning (i.e. karts steering wheel and/or lap times), or where our team are running late for a variety of reasons. No form of compensation or refund will be provided to customers who are inconvenienced or incur costs due to any delays.