BOOKING INFORMATION

• YOU ARE SELECTING YOUR RACE TIME NOT ARRIVAL TIME, PLEASE ARRIVE 30 MINUTES PRIOR TO YOUR RACE TIME TO CHECK IN.
• Participants under 18 must be accompanied by a parent or guardian on their visit and the parent or guardian must agree and sign a waiver and remain onsite for the duration of activities.
• Junior racers are those 145cm or taller, junior racers cannot race in adult races. If you're 16 and over and would like to race with a junior racer please book yourself into a junior race.
• Adult racers are 16 years and over.
• You must be at least 145cm.
• An annual race membership is required to race. If you do not have a current race membership or has expired then you must purchase one for $8.00 per person on the day.
• 10% Surcharge on public holidays. Online bookings will have the surcharge applied in store when checking in for your activity.
• Junior & adult races run alternately, you will generally not race all your races consecutively.
• Maximum weight of 120kg.
• Must watch safety briefing video.
• All racers must wear a helmet and balaclava (which we provide) and fit in the kart seat with the safety harness attached. You can bring your own helmet but it must meet Australian Standards. 
• No head coverings, hair or loose clothing that trails outside the helmet is permitted.
• Enclosed shoes required. 
• Do not race if you have any medical conditions including but not limited to seizures, epilepsy, neck weakness, back weakness, heart conditions, broken bones, nervous disorders, motion sickness, pregnant etc. Consult your doctor if you are unsure if it is safe for you to race.
• AfterDark racing from 6pm Friday & Saturday nights. Lights are out, music turned up and party lights on!

PLEASE CALL US ON (02) 4256 6566 FOR OTHER BOOKING OPTIONS. PAYMENT IS REQUIRED TO SECURE ANY BOOKING.

REFUND POLICY

All bookings are strictly non-refundable and cannot be rescheduled or credited regardless of the reason for non-attendance unless Refund Protection is purchased at the checkout. Any booking made by you or your group may prevent someone else from doing so, and as such we are not able to recoup the funds for that particular race. If sufficient cancellation notice as stipulated by C1 Speed is provided, we may be able to resell your races to another group, in which case a gift card will be issued to the total amount of seats sold (e.g. If 4 of 5 seats returned are sold, you will receive a gift card to the value of 4 seats).

If you attend your booking short on number(s) you do not receive a refund or credit, this amount is forfeited. E.g.: You cannot use the value for the participants that did not attend to cover your C1 Speed Membership costs or any other activity or service.

Even if you purchase only 1 seat in a race and there are 8 spare seats, you have prevented a group that wanted a 9-seat race from booking that time.

This refund policy also applies to but not limited to:

• Change of mind
• Racers below 145cm at the discretion of staff
• Racers above 120kgs at the discretion of staff
• Racers below required age limits for their selected session type
• Racers with a non-zero blood alcohol content (BAC) level or who are suspected by staff to be under the influence of drugs or alcohol
• Racers who staff deem to be a safety hazard to themselves or others
• Racers who are involved in a race where there has been an accident which has caused themselves or others injury, or has meant that their time on track or at full speed was reduced. This applies regardless of who is at fault
• Any misconduct or harassment to staff members deemed unacceptable at the discretion of staff
• Bad weather or road conditions
• Unwell or sick participants

Please note that ‘special circumstances’ will not be sufficient for us to vary from our refunds policy because, by booking a given timeslot you are preventing someone else from doing so. Note that this is true even where there are spaces remaining in the race because booking any number of spots prevents a larger group from booking into the race. As such, purchasers should consider the risk that arising ‘special circumstances’ may prevent them from attending their booking or using a gift card in the case of a cancellation. ‘Special circumstances’ include but are not limited to:

• Cancellation of a bucks’ party or other special occasion
• Cancellation of a ‘going away’ celebration for a participant
• Travelling or moving interstate or overseas
• Having paid for a booking on behalf of others who refuse to reimburse
• Bad weather or road conditions
• Unwell or sick participants

Although we endeavour to ensure your time is as enjoyable as possible, there may be periods where the technology system used is malfunctioning (i.e. karts steering wheel and/or lap times), or where our team are running late for a variety of reasons. No form of compensation or refund will be provided to customers who are inconvenienced or incur costs due to any delays.